Well, as part of the training, i had to answer the phones, give directions and tell people what bus to take and i was new to the city!!! I was also smart so i asked what bus runs by their location. I could quickly locate the area and times for them after that.
It was about a two month challenge for me to learn the routes and the city. And even after that, the first trip was the challenge to relocate the landmarks and the turns.
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